VOLKL
Flair 72 / Vmotion 10 GW 23/24
Flair 72 / Vmotion 10 GW 23/24
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SHIPPING
We only sell and ship within the contiguous United States (lower 48 states).
We aim to ship your order within 2 days of receiving it. You'll get an email once your order is on the way.
Skis & Snowboards
Customers may select pick up in store or shipping. In store pick up is free.
If shipping is selected, skis and snowboards will be shipped via USPS mail. Rates will vary based on item weight, shipping address, and shipping service selected. At checkout, customers may select between Parcel Select Ground, Priority Mail, or Priority Mail Express.
Parcel Select Ground - 2 to 8 business days
Priority Mail - 1 to 3 business days
Priority Mail Express - 1 to 2 business days
Contact
Little Mountain Ltd. is located at 7560 Mentor Ave Mentor, OH 44060. During store hours, you can call (440)-946-5028. Email contact is
custserv@littlemountainltd.com
Return
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at custserv@littlemountainltd.com. Please note that returns will need to be sent to the following address: 7560 Mentor Ave Mentor, OH 44060
If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
If refund is approved, you’ll be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since we’ve approved your return, please contact us at custserv@littlemountainltd.com.